module specification

The aviation and travel industry have a huge number of interdependent factions within it and this leads to vast operational complexities. This together with a highly regulated industry, a competitive and dynamic external environment and a substantial level of Government involvement has the potential expose this sector and, airlines and airports alike, to a vast array of risks and uncertainties, both internally and externally.

This module aims to explore the types of risk that the aviation and travel sector generally sector are exposed to and, what possible solutions might be put forward to mitigate against these.

More specifically the module will help develop the students understanding of how to assess, evaluate, mitigate and monitor risks as they pertain to the sector. This can be further broken down into developing an understanding of the areas such as;
• financial risk
• operational risk
• HR and outsourcing risks
• Strategic and commercial risks

The module aims to develop a students understanding of theoretical modules for risk and business continuity and identify good practice and lessons learnt from both the sector itself and, related industries.

The aim of this module is to build a practical knowledge base of the operational requirements for airlines and airports and the travel industry, to operate as effectively and efficiently as possible in sub optimal business environments or, due to unforeseen or unstoppable events.

The need for Risk Assessment LO1

Risk Theories and Models LO1

Business Continuity concepts in Travel and Tourism Industries LO2

Developing a safety culture

Analysing Risk types in Travel and Tourism industries

Cyber incidents and data breaches LO1

Insider threats and internal risks LO2

Supply chain disruption LO2

Operational Risks LO2

Risks associated with changing global demographics and evolving business models LO1

Impact of changing regulations LO2

Financial risks LO2

Strategic risks LO1,LO2

Human Resources and Outsourcing risks LO2

PR, Brand Management and Reputational Risks. LO2

The formal delivery of the teaching and learning will be based on three contact hours per week. The contact hours will be formed of a two-hour work shop involving lectures, guest speakers, case study discussions, panel discussions and debates, film and DVDs, as well as scenario-based activities and simulations. The remaining hour of contact time shall comprise of a seminar-based approach where current themes and topics will be explored in more detail.

Within the module there is significant opportunity to participate in proactive learning activities via the use of Weblearn facilities which promote inter-active discussions between both peers and lecturers and enables learners to share resources and access links to external journal articles, websites and other sources.

Discussion and debate are actively encouraged both within the classroom context and via Weblearn. Students participating in this degree come from a variety of backgrounds and often have a wealth of industry experience upon which to draw. It is useful to access this via proactive and inter-active classroom management. Students have a responsibility to prepare for forthcoming lectures so as to ensure that they fully understand the concepts discussed and, so as they can participate fully in debates and discussions. This can be done via accessing the module specifications on-line or via Weblearn and ascertaining the forthcoming weeks lecture content.

Tutors will provide an indication of forthcoming lecture content at the end of each preceding lecture. The student should then research articles and appropriate readings around these themes so as to contribute fully to discussions and inter-active Question and Answer sessions within the lecture.

Opportunities for reflective learning will be available throughout the module as students are given the opportunity to consider their approach to tasks and discussions whilst simultaneously having the opportunity to reflect upon informal feedback that may be given from lecturers on ideas and concepts spoken of in class and, on assessments submitted.

Upon Completion of this module the student will be able to do the following:

1) Demonstrates a systematic understanding of the differing risk management and business continuity models / theories in the context of the aviation and travel industry sectors.
2) Critically analyse the risks and uncertainties associated with both the aviation and travel sector and, apply solutions to mitigate against their impact.

Assessment of this module will take the form of an in-class scenario-based test designed to be taken in small groups of approximately 4 or 5 people and a final report. Assessing, Managing and mitigating risk relies heavily on teamwork, communication and understanding and hence the scenario-based test will bring a real-time simulated exercise to the classroom to test their knowledge and understanding of risks within the industry and how to apply realistic and feasible solutions. The report will test their ability link theoretical concepts to their relevant industry sector

Core Texts
Fouris, T. (2016) Risk Management and Corporate Sustainability in Aviation. Routledge
Stolzer, A. (2015) Safety Management Systems in Aviation. Routledge
Stolzer, A. (2015) Human Factor Models for Aviation Accident Analysis and Prevention. Routledge
Stolzer, A. (2013) Implementing Safety Management Systems in Aviation. Routledge
Leonhardt, J. (2006) Critical Incident Stress Management in Aviation. Routledge
Woods, M. (2018) Risk Management in Organisations. Routledge

Ancillary Reading:
Valsamakis, A.C. (2002) Risk Management: Strategy,Theory and Practice, RIRG
Santomero, A, The revolution in risk management, in Mastering Finance, 1998, Financial Times Publication.
Duffey, R. (2008) Managing Risk: The Human Element. Wiley Blackwell
Garlick, A.R. (2007) Estimating Risk: A management approach. Gower
Holliwell, J. (1998) Risk: enough rope to hang the business. Financial Times Publication
Ritter, L. (2007) Securing Global Transport Networks: A Total Security Management Approach. McGraw Hill
Sheenan, J. (2013) Business and Corporate Aviation Management: on-demand air transportation. Mcgraw Hill
Starkie, D. (2008) Aviation Markets Studies in Competition and Regulatory Reform. Ashgate
Yilmaz, A. (2008) Airport Enterprise Risk Management Model. VDM Verlag
Yilmaz, A. (2008) The Best Enterprise Risk Management Practice for Airline and Airport Business. VDM Verlag
Wells, A. and Chadbourne, B. (2007) Introduction to Aviation Insurance and Risk Management. krieger
Risk Management Handbook. (2016) FAA

Websites
     ukresilience.info/ccact/index.htm
Within this you should read 'responding to emergencies' and the short guide to the civil contingencies act 2004

www.caa.co.uk - publications section with particular emphasis on CAP 642/576/168
www.aaib.dtlr.gov.uk
www.interpol.int/Public/DisasterVictim/guide/default.asp

We also particularly advise you to look up information on high profile air accidents, their causes and their effects so as you will be able to contribute to seminar discussions