UDTTRMFY - BA (Hons) Tourism and Travel Management (including foundation year)
Course Specification
Validation status | Validated | |||||||||||
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Highest award | Bachelor of Arts | Level | Honours | |||||||||
Possible interim awards | Bachelor of Arts, Diploma of Higher Education, Certificate of Higher Education, Bachelor of Arts, Preparatory Diploma, Preparatory Certificate | |||||||||||
Total credits for course | 480 | |||||||||||
Awarding institution | London Metropolitan University | |||||||||||
Teaching institutions | London Metropolitan University | |||||||||||
School | Guildhall School of Business and Law | |||||||||||
Subject Area | Business and Management | |||||||||||
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About the course and its strategy towards teaching and learning and towards blended learning/e-learning
This course provides students with an opportunity to develop both their academic and practical skills in preparation for further study and/or their chosen career. It is foundational in its approach to prepar-ing students who may not have traditional qualifications for admission to a degree course at university. There is a strong emphasis on developing students’ ability to learn in preparation for their future learn-ing.
The foundation year, common to other Business and Management degree programmes, ‘extends’ the BA Tourism and Travel Management to provide the basics on which students can build to take their place on either the full BA Tourism and Travel Management programme or another degree course, such as for example BA Marketing or BA Business Management, or BSc Economics. It includes a strong focus on employability. Its overall aim is to provide students with the confidence and the trans-ferable knowledge and skills required for their chosen careers and/ future study.
The BA Tourism and Travel Management (including foundation year) was developed to answer the tourism and travel industry demand for specialist destination managers and planners. Despite indus-try’s prime position as global income and employment contributor, this biggest service economy of the world suffers from insufficient investment in its workforce. In the United Kingdom, the UK Commis-sion for Employment and Skills (2014) identified four challenges at national level that need addressing to meet customer expectations on the level of service: low productivity; low employee engagement; high employee turnover and low investment in skills. Through industry-focused curriculum, this course attempts to address those issues and provide an opportunity for graduates to fill the gap in the current employment market, and at the same time learning effective management strategies that would in-crease their competence to manage future generations of employers and businesses in tourism and travel industries.
The course is designed to offer an intellectually stimulating and distinctive programme by combining in the syllabus a range of tourism studies disciplines and approaches, including marketing, business management, quality, strategic and risk management, together with sustainable tourism management, cultural heritage and tourism-led regeneration, destination management, niche tourism and entrepre-neurship.
Class-based contact is enhanced by multiple blended learning techniques, providing an on-line sup-port and guidance. Learning and teaching includes guest speakers - e.g. tourism destination and visi-tor attraction marketers, regeneration specialists, sustainability advocates - to engage the student in contemporary challenges for practitioners and to enable appreciation of career opportunities and con-tinuing professional development after graduation. Students have multiple opportunities to develop research and professional skills through practical projects, e.g. evaluating tourism-based regeneration projects, advising on development of destination product portfolio, enterprise social media strategy or visitor management practices.
Teaching utilises our London location but also uses a residential field course to provide students with the capability to practise field research techniques in an unfamiliar environment. We believe that uni-versity experience should be designed to enhance and support student’s professional life hence we place as much emphasis on gaining skills relevant to the workplace as on learning the academic dis-cipline. We embed employability in every year of student journey, starting from level 4 core modules via range of short- and long work placements opportunities (including a one-year sandwich place-ment) to the professional environment simulation modules such as destination management and mar-keting.
Course aims
The course has been designed with reference to the Quality Assurance Agency (QAA) for Higher Ed-ucation Subject Benchmark Statement for Business and Management (2019), while the overall aim of the full BA Tourism and Travel Management (including foundation year) is to deliver a contemporary and dynamic programme of study which provides students with the knowledge and skills inherent in the subject to prepare them for a career in business management by increasing their understanding of organisations, their management, the economy and the business environment.
The broad aims of the BA Tourism and Travel Management (including foundation year) are to:
· Orientate students to study at university level and provide them with an opportunity to develop their academic and practical skills in order to progress to further study;
· Introduce students to the context of business management and the concepts of dealing with customers.
· Enable students to explore and examine key concepts, principles and techniques that make businesses successful and efficient and to link the multi-disciplinary subjects of business man-agement coherently in the context of the business world.
· Develop student’s knowledge of the decision-making process, as well as the social, cultural and ethical environment in which businesses operate. Students are provided with opportunities to engage with leading edge themes of business management including sustainability, leader-ship, globalisation, entrepreneurship, innovation and corporate social responsibility.
· Develop students’ academic, intellectual and practical skills and promote the development of their ability to critically analyse, synthesise, and evaluate business management principles in a wide range of appropriate contexts. A central feature of this course is the development of stu-dents’ lifelong learning skills, including self-evaluation and reflection with the aim of placing students in the best position to make informed decisions about their future professional career.
With respect to the subject / industry, the BA Tourism and Travel Management (including foundation year) course aims to:
· Offer an intellectually stimulating, career-relevant and coherent programme, enabling students to develop a thorough understanding of theories, approaches and techniques relevant to pro-fessional practice in tourism, travel and destination management
· Develop a holistic appreciation of the sustainability, ethical management, developments in digi-tal media, including the role of marketing and communications, entrepreneurship, operational and strategic management in tourism and travel industries
· Provide comprehensive knowledge and understanding of the socio-cultural, economic, tech-nological, and political environment in which tourism destinations and industry operates P
· Enable and ease transformation of undergraduate students into independent learners, able re-searchers and industry-ready professionals
The degree is organised into four levels with specific aims, as follows:
Level 3 (foundation year) aims to orientate students to study at university level in preparation for fur-ther study, introduce them to business contexts and concepts and help them to develop both academ-ic and professional skills.
Level 4 aims to provide the underpinning theoretical principles and approaches inherent in the disci-plines of tourism, and it develops students’ critical, analytical, and self-reflection skills; it enhances the understanding of the events industry and its role within a wider leisure, tourism and business context and how these relate to society.
Level 5 deepens the student’s knowledge in each of the main subjects, such as managing, leading, marketing and decision-making. The aim is to develop their intellectual skills such as understanding and problem solving and to promote their ability to analyse, synthesise and critically evaluate business decisions; provide students with the theory and application of key concepts, approaches, techniques and skills suitable to the development of a professional career in tourism; foster an awareness of the social, cultural, economic and political environment in which the industry operates, and the strategic implications and broader social responsibilities that this environment generates.
Level 6 aims to utilise the skills and knowledge gained at previous levels and challenge students intel-lectually and promote independent learning through an individual research project; create graduates who possess the relevant specific skills needed in the industry upon their successful completion of the course.
Course learning outcomes
The University learning outcome that cuts across the entirety of the London Metropolitan Univer-sity provision, and thus, the BA (Hons) Tourism and Travel Management (including foundation year) is:
On completion of this course, students will be able to: demonstrate confidence, resilience, ambi-tion and creativity and will act as inclusive, collaborative and socially responsible professionals in their discipline (ULO)
The School has translated its mission statement into a set of learning objectives that translate into the lived experience of students and academics alike to produce the attributes differentiating GSBL graduates. Upon graduating with an honours degree in Tourism and Travel Management, students will typically:
1. Have the confidence needed to take leadership decisions in challenging situations (LO1).
2. Possess the necessary communication skills that will help them adopt a global and multi-cultural perspective in their professional context (LO2).
3. Be cognisant of the effects of the social and environmental effects of their decisions and will remain active citizens of the places they live and work (LO3).
4. Demonstrate application of creative thinking skills to practical problems, and possess the analytical and organizational skills to translate creative ideas to operational solutions (LO4)
5. Demonstrate an understanding of the concepts and characteristics of tourism as an area of academic and applied study (LO5), which includes:
- analyse and evaluate the concepts and characteristics of tourism as an area of aca-demic and applied study in relation to business, management and wider social science
- explain and challenge theories and concepts which are used to understand tourism in domestic and international contexts
- critique and challenge the definitions, nature and operations of tourism
- use a range of source material in investigating tourism
- critique and challenge the nature and characteristics of tourists and associated behav-iour characteristics
- demonstrate an awareness of the dynamic nature of tourism in contemporary socie-ties
- explain, assess and challenge theories of sustainability and ethics in the production and consumption of tourism
- evaluate the intercultural dimensions of tourism
- demonstrate an understanding of technology and media and how those influence and change tourism products, operations, processes and behaviours
- critique the stakeholder relationships involved in destination management, develop-ment, policy, governance and strategy
- demonstrate an awareness of security, safety, risk and crisis management on region-al, national and international scales
- evaluate the products, structure, operations and interactions within the tourism industry
- professionalising the tourism industry as both processes and structures, and profes-sional identity and business acumen in professional development).
6. Demonstrate understanding of the nature and characteristics of tourists (LO6), including
- explain the patterns and characteristics of tourism demand and the influences on such demand
- understand the ways in which tourists behave at destinations
- understand the cultural significance of tourism for tourists and societies.
7. Demonstrate an understanding of the products, structure of and interactions in the tourism industry (LO7), including:
- demonstrate an understanding of the structure, operation and organisation of the pub-lic, private and not-for-profit sectors and their activities
- evaluate the factors that influence the development of organisations operating in tour-ism
- analyse relations between consumers of tourism and the providers of tourism services
- analyse the role of government and policy makers in the development and manage-ment of destinations.
8. Demonstrate understanding of the relationships between tourism and the communities and environments in which it takes place (LO8), including:
- evaluate the contribution and impacts of tourism in social, economic, environmental, political, cultural and other terms
- understand and evaluate the approaches to managing the development of tourism through concepts of policy and planning
- appreciate the ethical issues associated with the operation and development of tour-ism
understand the issues and principles of sustainability and social responsibility in the context of tourism.
Principle QAA benchmark statements
QAA Events, Hospitality, Leisure, Sports and Tour-ism (Nov 2019)
Also: QAA Business and Management Benchmark (Nov 2019)
Assessment strategy
Following completion of the foundation year, the BA Tourism and Travel Management (including foundation year) prepares graduates for the challenges of working in the dynamic tourism industry.
Student learning is organised around direct contact time with the teaching team and directed learn-ing activities. In addition to formal learning activities, such as tutor led interactive sessions, lectures or tutor facilitated workshops. Students are expected to complement this with reading additional materials as directed, such as academic journal articles, press material and textbooks. A range of learning materials will be available via the University’s current VLE (WebLearn).
For each module, assessments are designed to address at least one or more course learning out-comes, which build student awareness, understanding and skills in the following areas:
· The factors affecting multinational business and how technological change, structural change, cultural and historical background influence the shape of these businesses
· The social, political and ethical dimensions within which international businesses operate
· The developments in the analysis of business organisation, structure and strategy
· The ability to carry out independent, scholarly research and investigation within the field, no-tably through lectures, seminars and tutorial workshops; seminars focus on problem-solving activities based on case studies; at Honours level students will carry out a piece of independ-ent work drawing upon their own research
· Self-awareness, problem solving, working with others, communication, self-management, leadership and decision-making skills
· High-level intellectual skills of analysis, synthesis and evaluation of concepts, ideas and theo-ries within the disciplines of business organisation and management – these transferable skills can be applied in the pursuit of a wide range of occupations relating to airline, airport and avi-ation management, or alternatively, post-graduate education
The above transferable skills are introduced and initially developed through compulsory modules at level 4 and via specific core modules at subsequent levels. The study of tourism and travel man-agement, its problem-solution processes and decision-making issues means that the core skills of communication, numeracy, information technology, self-management, interpersonal skills and the conduct of research are present in all the core modules on the course. Critical thinking is developed and stimulated throughout the whole curriculum at all levels of study and culminates in the final year Dissertation/Project/Consultancy module. The development of employability and professional practice skills throughout the course will enable students to record achievement and evidence of personal development planning (PDP) in their progress files.
Organised work experience, work based learning, sandwich year or year abroad
The Careers and Employability Team assists students in obtaining placements tailored to stu-dents’ needs and/or circumstances. Its service is targeted to support students before, during and after their placement. Placement preparation workshops or one-to-one interviews run during the year prior to the placement to provide advice and support on aspects such as CVs, job applica-tions, interview technique and job search strategies. Individual support is provided during the placement, complementing the role of academic placement supervisors, and reflection and de-briefing workshops are organised in the year following placement. Staff have contacts with em-ployers in many business sectors in the region and may also help arrange placements abroad.
Currently it is possible to undertake work placements or internships that are worth 15 credits dur-ing or outside term-time. Two modules are offered: ‘Learning Through Work’, which focuses on the learning experience in an employee position for a minimum of 5 weeks (or the equivalent of this part-time); and ‘Creating a Winning Business’ which applies to a taught learning experience where students develop a business plan. With respect to the latter the students who wish to pur-sue an entrepreneurial path may benefit from the university’s unique partnership with the Accel-erator, a business incubator.
The course includes the option to take a paid 30-credit Work Placement module at level 6 or sandwich year, that is, between levels 5 and 6 (subject to approval by the Careers and Employa-bility Team). As this extends the course to 5 years including the placement year, students must seek appropriate advice on funding implications.
Course specific regulations
There are no specified part-time structures for this course. Students on a part-time mode of study are required to take between 30 and 90 credits per academic year to complete the degree pro-gramme within the maximum time length allowed (8 years for a four-year course).
Programme planning is therefore agreed between the student and course team, in accordance with regulations on progression and completion.
Modules required for interim awards
PrepCert Tourism and Travel Management: 60 at level 3
PrepDip Tourism and Travel Management: 120 credits at level 3
CertHE Tourism and Travel Management: 120 credits at level 4
DipHE Tourism and Travel Management: 240 credits at level 5
BA (unclassified) Tourism and Travel Management: 300 credits at level 6 (excluding Pro-ject/Dissertation)
BA (Honours) Tourism and Travel Management: 360 credits at level 6 (including Pro-ject/Dissertation)
Arrangements for promoting reflective learning and personal development
Developing reflective practice in students is built into the curriculum, and two specific activities to support this are the introduction of Enhancement Weeks and Personal Development Planning (PDP), which are now an established part of the undergraduate programmes.
Enhancement weeks are scheduled to enable students to engage in broader course-based activi-ties. These include opportunities for reflective engagement with feedback, career preparation and employability development activities, conferences by and for students, and programme planning advice.
PDP is embedded in activities and assessments to encourage and emphasise reflection on learn-ing goals and outcomes, to plan ways to address students’ learning development needs and to capture their learning achievements. PDP on the course involve a variety of processes and for-mats as appropriate to the discipline (eg learning journals, e-portfolios, annotated sketchbooks, case books, skills audits, reflective commentaries, graduation statements).
For example, with regard to reflective learning, most core modules contain explicit statements concerning the practice and assessment of students’ reflective skills both individually and in groups. A wide range of the course modules also assess the student reflective practice through learning journals or logs contributing to personal development planning and career management. In this way, students will be encouraged to develop specific skills increasing their employability prospects by the end of the course.
Generic and transferable skills are integrated into the context of the tourism industry in a wide range of modules that are delivered centrally. Assessment is customised to focus on research and enterprise in sector-context, which enables the promotion of best practice, such as:
· Incorporation of a formative assessment task for most modules at each level
· Publication and communication of assessment criteria from the outset of module delivery
Provision of details on feedback, including timing and overall management at module and course levels
Career, employability and opportunities for continuing professional development
The university experience is designed to enhance and support the student’s professional career. Emphasis is both on developing skills relevant to the workplace and on learning the academic discipline. Employability in embedded at every level of the student’s journey from exposure to real business environment at the World Travel Market, via reflective exercises evaluating em-ployability skills and designing career plan, to professional workplace simulations, industry-relevant assessments and short- and long work placement modules.
The course team regularly consult the Tourism Management Institute (main UK professional body in the sector) to ensure that the curriculum is up-to-date and equips graduates with the knowledge and skills-set required by the industry. Over the past twenty years, many graduates have pursued rewarding careers in business, government and third sector tourism organisations, as destination managers and planners, managers in hospitality, transport, travel trade and visitor attractions, and in research and consultancy.
The interdisciplinary nature of tourism studies leaves the career options wide open to other busi-ness and management sectors, including events management, marketing, quality management and strategic management. It is also a very good foundation for further (postgraduate) studies.
Professional Statutory and Regulatory Body (PSRB) accreditations & exemptions
You'll benefit from links to employers in the tourism and travel sector through membership of the Tourism Management Institute.
Career opportunities
Our Tourism and Travel Management (including foundation year) BA (Hons) degree is a career-focused course designed to offer you the best possible prospects on graduation.
The course has previously propelled our graduates into a wide range of successful and rewarding careers. We’ve had graduates who have gone on to work in managerial roles with tour operators, in road, rail, sea and air transport and in research and consultancy.
Entry requirements
In addition to the University's standard entry requirements, you should have:
- at least one A level (or a minimum of 40 UCAS points from an equivalent Level 3 qualification, eg BTEC Subsidiary/National/BTEC Extended Diploma)
- English Language GCSE at grade C/4 or above (or equivalent)
To study a degree at London Met, you must be able to demonstrate proficiency in the English language. If you require a Tier 4 student visa you may need to provide the results of a Secure English Language Test (SELT) such as Academic IELTS. For more information about English qualifications please see our English language requirements.
If you need (or wish) to improve your English before starting your degree, the University offers a Pre-sessional Academic English course to help you build your confidence and reach the level of English you require.
Official use and codes
Approved to run from | 2019/20 | Specification version | 1 | Specification status | Validated |
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Original validation date | 22 Aug 2019 | Last validation date | 22 Aug 2019 | ||
Sources of funding | HE FUNDING COUNCIL FOR ENGLAND | ||||
JACS codes | |||||
Route code | TTRMFY |
Stage 1 Level 03 September start Offered
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BA3005 | Using and Managing Data and Information | Core | 30 | NORTH | AUT+SPR | TUE | AM | |
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MN3101 | Development for Success in Business | Core | 30 | NORTH | AUT+SPR | WED | AM | |
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MN3102 | The Context of Business | Core | 30 | NORTH | AUT+SPR | MON | PM | |
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MN3104 | Orientation for Success in Higher Education | Core | 30 | NORTH | AUT+SPR | WED | PM | |
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Stage 1 Level 03 January start Offered
Code | Module title | Info | Type | Credits | Location | Period | Day | Time |
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BA3005 | Using and Managing Data and Information | Core | 30 | |||||
MN3101 | Development for Success in Business | Core | 30 | |||||
MN3102 | The Context of Business | Core | 30 | |||||
MN3104 | Orientation for Success in Higher Education | Core | 30 |
Stage 2 Level 04 September start Offered
Code | Module title | Info | Type | Credits | Location | Period | Day | Time |
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FE4355 | Understanding the Business and Economic Environ... | Core | 15 | NORTH | SPR | MON | AM | |
HR4052 | Managing People in Organisations | Core | 15 | NORTH | SPR | FRI | PM | |
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LT4056 | London's Visitor Economy | Core | 15 | NORTH | AUT | WED | AM | |
LT4057 | Event Planning and Management | Core | 15 | NORTH | AUT | WED | PM | |
MC4061 | Principles of Marketing | Core | 15 | NORTH | SPR | MON | AM | |
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MC4062 | Media Culture and Society | Core | 15 | NORTH | AUT | MON | AM | |
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MN4063 | Understanding and Managing Data | Core | 15 | NORTH | AUT | FRI | AM | |
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MN4W52 | Learning Through Organisations (Professional Pr... | Core | 15 | NORTH | SPR | TUE | AM |
Stage 3 Level 05 September start Offered
Code | Module title | Info | Type | Credits | Location | Period | Day | Time |
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LT5078 | Sustainability, Business and Responsibility | Core | 15 | NORTH | SPR | TUE | AM | |
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LT5090 | Cities, Tourism and Eventfulness | Core | 15 | NORTH | AUT | TUE | AM | |
LT5091 | Cultural Tourism Management | Core | 15 | NORTH | SPR | TUE | AM | |
LT5092 | Managing visitors in the era of over-tourism | Core | 15 | NORTH | AUT | TUE | PM | |
FE5056 | Problem Solving: Methods and Analysis | Alt Core | 15 | NORTH | SPR | FRI | AM | |
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MN5070 | The Practice of Consultancy | Alt Core | 15 | NORTH | AUT | MON | AM | |
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MN5W50 | Creating a Winning Business 1 | Alt Core | 15 | NORTH | AUT | FRI | AM | |
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MN5W55 | Learning through Work | Alt Core | 15 | NORTH | AUT | THU | AM | |
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CA5058 | Risk and Crisis Management | Option | 15 | NORTH | SPR | TUE | PM | |
LT5094 | Field Trip | Option | 15 | NORTH | SPR | FRI | AM | |
MC5055 | Digital Marketing | Option | 15 | NORTH | SPR | THU | PM | |
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MC5074 | Consumer PR and Media Relations | Option | 15 | NORTH | AUT | TUE | AM | |
MN5073 | Developing Inclusive Organisations | Option | 15 | NORTH | AUT | FRI | PM | |
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MN5076 | Fundamentals of Project Management | Option | 15 | NORTH | SPR | FRI | PM | |
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MN6W04 | Professional Experience Year Placement | Option | 30 | NORTH | AUT+SPR | NA | ||
OL0000 | Open Language Programme Module | Option | 15 | NORTH | SPR | NA | ||
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Stage 4 Level 06 September start Offered
Code | Module title | Info | Type | Credits | Location | Period | Day | Time |
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LT6086 | Strategy in Tourism and Travel | Core | 15 | NORTH | AUT | FRI | AM | |
LT6091 | Service Excellence for Creative industries | Core | 15 | NORTH | SPR | TUE | AM | |
LT6095 | Tourism Destination Management | Core | 15 | NORTH | SPR | MON | PM | |
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MN6076 | Leading Innovation | Core | 15 | NORTH | AUT | TUE | AM | |
FE6P04 | Dissertation | Alt Core | 30 | NORTH | AUT+SPR | TUE | AM | |
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MN6P05 | Consultancy Project | Alt Core | 30 | NORTH | AUT+SPR | MON | PM | |
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LT6083 | Event Sponsorship and Fundraising | Option | 15 | NORTH | AUT | FRI | AM | |
LT6089 | Conference Management | Option | 15 | NORTH | SPR | TUE | PM | |
MC6091 | Brand Management | Option | 15 | NORTH | SPR | MON | AM | |
MC6093 | Global Marketing and Sales in the Digital Age | Option | 15 | NORTH | AUT | WED | PM | |
MN6070 | Social Marketing | Option | 15 | NORTH | AUT | WED | AM | |
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OL0000 | Open Language Programme Module | Option | 15 | NORTH | SPR | NA | ||
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