module specification

LC7023 - Interviewing Skills (2017/18)

Module specification Module approved to run in 2017/18
Module title Interviewing Skills
Module level Masters (07)
Credit rating for module 5.5
School Guildhall School of Business and Law
Total study hours 55
 
11 hours Scheduled learning & teaching activities
44 hours Guided independent study
Assessment components
Type Weighting Qualifying mark Description
Oral Examination 100%   Oral role -play recorded assessment
Running in 2017/18
Period Campus Day Time Module Leader
Autumn semester City - Not applicable

Module summary

This module focuses on the skills and techniques of interviewing clients and giving legal advice.

Module aims

The module aims to provide students with the opportunity to develop or improve their interviewing and advising skills.

Syllabus

  1. Reflecting on good/bad interview technique
    Revision of Probate law from i-LGS
    (see the Wills and Administration of Estates module specification)
    Preparation for best practice in interviews
  2. Improving interview technique 
    Revision of Intestacy law from i-LGS
  3. Application of law to interview technique 
    Revision of Revenue Law 
    Mock interviews

Learning and teaching

Practical formative role-play assessments to prepare students for the Summative role-play assessment. Weblearn is used to give access to previous interviews and to weblinks on interview technique.

Learning outcomes

On completion of this area, students should demonstrate an understanding of the principles and techniques of the skills of interviewing and advising.

Element 1: Interviewing
Students should:

  1. be able to choose an appropriate way to obtain relevant information
  2. be able to plan, prepare for and identify the objectives of an interview
  3. be able to develop interview pro forma.
  4. understand how to conduct an effective interview that elicits the relevant information, allows the client to explain any concerns, anticipates the client’s questions and has clear outcomes
  5. be able to listen actively and use appropriate questioning techniques
  6. recognise features of good and bad interviews
  7. be able to establish a professional relationship
  8. know how to comply with money laundering regulations when establishing client retainer.

Element 2: Advice and follow up
Students should be able to:

  1. Advise the client taking into account the client’s objectives, priorities and constraints and addressing all relevant factual, practical and legal issues
  2. Identify possible courses of action, the legal and non-legal consequences of a course of action (including the costs, benefits and risks) and assist the client in reaching a decision
  3. Identify any further decisions to be made or steps to be taken and manage the
  4. client’s expectations including likely outcomes and timescales
  5. Accurately record an interview, advice given orally, decisions made by the client and follow-up steps and, where appropriate, confirm instructions in each case in accordance with the outcomes for Writing
  6. Identify the circumstances in which to take instructions or seek advice from a supervising solicitor.    

Assessment strategy

The assessment is an oral interview of a fictitious client in the context of Wills and the Administration of Estates. Students will receive a separate result for Wills and Administration of Estates and for Interviewing Skills. The assessment is designed to replicate practice and enable students to demonstrate the application of legal principles in a realistic, practical context. There is a formative assessment which is recorded so that it can be reviewed by students in their own time.  Oral feedback is given at the time of the formative assessment by the tutor and peers.

Bibliography

Legal Foundations, CLP Publishing
Skills for Lawyers, CLP Publishing