module specification

LT4F16 - Customer Service (2017/18)

Module specification Module approved to run in 2017/18, but may be subject to modification
Module title Customer Service
Module level Certificate (04)
Credit rating for module 30
School London School of Science and Technology
Assessment components
Type Weighting Qualifying mark Description
Coursework 40%   Individual essay (3,500 words)
Coursework 40%   Individual survey report (3,500 words)
Other 20%   Presentation with speaker notes (1,800 - 2,000 words)
Running in 2017/18 No instances running in the year