MN5064 - Operations and Value Chain Management (2020/21)
| Module specification | Module approved to run in 2020/21 | ||||||||||||
| Module status | DELETED (This module is no longer running) | ||||||||||||
| Module title | Operations and Value Chain Management | ||||||||||||
| Module level | Intermediate (05) | ||||||||||||
| Credit rating for module | 15 | ||||||||||||
| School | Guildhall School of Business and Law | ||||||||||||
| Total study hours | 150 | ||||||||||||
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| Assessment components |
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| Running in 2020/21(Please note that module timeslots are subject to change) |
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Module summary
The overall objective is to introduce the student to some of the fundamentals of operation management including underpinning concepts, ideas, models, tools and techniques. The scheme of work follows the format of the set book: Essentials of Operations Management, Slack & Brandon-Jones, 2018. The scheme of work also includes the case studies presented in the set book.
A business adds value through its operations, which today are typically dependant on the use of technology to link together organisations within the value network, improve throughout and match demand and supply. The module aims to equip students with a broad understanding of operations management that will enable them to contribute effectively to performance improvement within a business organisation and its value network.
The potential for Artificial Intelligence and robotics to further increase the use of technology in the operational domain is already clear, whether using AI in legal process or robots to make burgers, an understanding of the links between technology and operations is important for anyone aspiring to be a business manager. The global nature of business, and the way in which technology is and may be used, raise considerable ethical and moral challenges that must also be considered. This module will focus on the role of technology in operations and any ethical and moral questions this raises.
Demonstrating understanding, for example process mapping and problem solving using both case studies and other active learning exercises will underpin the teaching of the module.
Prior learning requirements
None
Syllabus
• Introduction to operations management
• Operational Performance
• Operational Strategy
• Process Design, Plant Layouts and Process Flows
• The design of products and services
• Supply chain network design
• Process Technologies, the digital environment and ICT
• Project Planning and control
• Quality management, SPC and operations improvements
• Risk Management
• Operations and corporate social responsibility (CSR)
• Recap, exam and assignment prep.
All address LO1-3
Balance of independent study and scheduled teaching activity
Completion of the assignments and independent study of the set book: (Essentials of Operations Management, Slack & Brandon-Jones, 2018) provided opportunities for blended learning, reflective learning and PDP needs.
Learning outcomes
On successful completion of this module, students will be able to:
LO1. Demonstrate understanding of the impact of applications on business areas in which technology is and may be used to deliver products and services to customers.
LO2. Interpret the contribution of operations management and information systems to a business organisation’s strategic aims.
LO3. Apply and communicate key concepts and theories within the areas of operations management, service operations, process management, and technology management.
Assessment strategy
A1: Group presentation on the given topic. The module leader will provide the topic or case study.
A2: Individual written assignment. The module leader will provide the topic. 3000 words.
Bibliography
Textbooks:
Core Text:
Slack, N. and Brandon-Jones, A. (2018) Essentials of Operations Management. UK: Pearson.
Other Texts:
Laudon, K. C. and Laudon, J. P. (2019) Management information systems: managing the digital firm. UK: Pearson.
Johnson, R., Clark, G. and Shulver, M. (2012) Service operations management. UK: Pearson.
Slack, N. and Lewis, M. (2017) Operation Strategy. UK: Pearson.
Journals:
• Risk Management: An International Journal
• A Guide to the Project Management Body of Knowledge (PMBOK Guide) Fifth Edition
• Project Management Journal
• International Journal of Project Management, Published in collaboration with the
Association for Project Management (APM) and the International Project Management
Association (IPMA)
• International Journal of Procurement Management
• Journal of Purchasing & Supply Management
• International Journal of Procurement Management
• Journal of Operations Management
• International Journal of Operations & Production Management