module specification

Consultancy is big business and the sector continues to experience strong growth. The UK consultancy industry alone employs more than 80,000 professionals and is worth an estimated £12 billion per annum; making it the second largest consultancy base in the world.

Management consulting involves engaging with stakeholders to provide objective, specialist advice. It is concerned with diagnosing issues and inefficiencies, solving problems, improving performance and implementing solutions to deliver complex change, maximise growth and to create value for organisations.

The Practice of Consultancy develops the practical research and consultancy skills required for a career in Business Analyses and Management Consultancy and prepares students for the final year Consultancy Project. Specifically, the module introduces research methods for consultancy and aims to develop a practical understanding of the tools and techniques of problem analysis and issue clarification. A range of business frameworks are applied to structure diagnostic analyses and thinking, whilst data, metrics and analytics are evaluated to inform the process and to provide the client with evidence-based solutions. Finally, this module aims to develop students’ communication skills through the preparation of a report to present the outcome of the consultation to their client.

Management consulting covers a broad range of activities and, to be effective, a consultant needs to be client-oriented and solution-focused. Expertise, resourcefulness, an analytical mind, creative thinking, an ability to manage relationships, empathy and excellent communication skills are essential to building trust and ensuring recommendations are implemented. By taking an applied, problem-solving approach, this module encourages students to enhance their competencies in these areas.

Transferable skills
Student will develop a range of key skills and knowledge, including:

• Critical evaluation, problem identification and problem-solving skills
• Research skills (quantitative and qualitative research)
• Numeracy
• Analytic, divergent and creative thinking
• Communication (critical reading, interviewing, listening, negotiating, advising, presenting and report writing skills)

Understanding and Managing Data (MN4063)

This module focuses on the practices and research methods used for the delivery of consultancy projects. LO1


The first part of the modules focuses on the understanding of the organisations and the general and specific issues faced by them. LO1


The second part of the module introduces essential research methods and models to inform the problem-solving process. Business frameworks are developed to help analyse the issue or problem, to provide a useful structure for analysis and thinking, to guide the decision process and to communicate recommendations to clients. Both primary and secondary data will be evaluated in order to facilitate informed decision making and to provide the client with evidence-based solutions. LO2

The final part of the module is to communicate the decisions taken. The presentation of solutions and implementation of recommendations are fundamental to the process of consultancy. Creative thinking, problem resolution, presentation and report writing skills are developed and assessed via an executive summary report. LO3

Learning and teaching are structured around three hours of class contact time per week and take the form of a 1-hour lecture and 2-hour interactive seminar. Some seminars may be delivered in a computer lab. Students will receive module material, including weekly presentation slides and activities via WebLearn. Computer-based tasks, where relevant, are blended into the weekly activities.

The lectures introduce students to the research methods, business frameworks and metrics that inform the consultancy process. The interactive seminars adopt a problem-focused approach and facilitate learning through individual and collaborative practical activities, such as evaluating a company’s competitive position, customer satisfaction, employees management and other factors. The seminars will also help develop the skills in the computation of metrics and their interpretation. Finally, an opportunity is given to evaluate  possible solutions and reporting/presenting recommendations.

A range of tasks are completed in class and others are completed outside formal contact hours. It is expected that for every 3-hours spent in class, students spend a further 7 hours a week on independent study. A total of 30 hours is allocated for assessment preparation

On successful completion of this module, students will be able to:

LO1.  Identify and clarify issues within an organisation; 

LO2.  Demonstrate an ability to select and apply appropriate methods for solving
          consultancy problems;

LO3.  Produce a structured consultancy report.

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