module specification

The leadership and service improvement module builds on the foundation of the professional practice module to advance students' awareness of their own values, working with other people and leading others within health and social care environments. The module will provide opportunities for students to explore their own values, personality and attributes within the context of styles of leadership to develop self-confidence and emotional intelligence for accountable leadership of self and with clients and colleagues.  It will also consider team working and models of leadership and provide opportunities to reflect on past group working activities to develop skills to influence others and evaluate clinical practice.
It will critically consider the processes, frameworks and tools used to improve healthcare services, business, and entrepreneurial skills. Students will also have the opportunity to prepare for their first job by considering mentoring and preceptorship programmes and how to optimise these opportunities.

PT7002, PT7003, PT7004, PT5W50
Available for Study Abroad? NO

Knowledge

• Ethics in physiotherapy practice (beneficence, nonmaleficence, autonomy and patient choice)
• Diversity & inclusion (Cultural knowledge, awareness and competency, Protected characteristics, and Equality Act)
• Team-working (team-working models, roles, responsibilities, multi/interdisciplinary teams)
• Leadership and influencing others (leadership styles, models, conflict resolution, bullying, harrassment and discrimination, raising concerns, whistle blowing)
• Theories and models for service improvement (service evaluation, audit, economic evaluation, risk management, project management, Quality Service Improvement Redesign - QSIR, Plan Do Study Act – PDSA)  
• Entrepreneurship and awareness of business service evaluation

Skills 

• Clinical decision making, empathy, cultural competency, responsibility for fitness to practice
• Managing teams, raising concerns, safeguarding, managing conflict, coaching, communicating vision, documentation
• Quality improvement project and risk management
• Developing lifelong learning and leadership in practice using Physiotherapy framework mapping for personal development (managing workload, mentors, role model), flexibility, resilience
• Verbal, written and electronic communication: record keeping, referrals, telephone consultation, case conference, e-health technologies etc  

Attitudes

• Emotional intelligence for working with individuals and teams
• Self-awareness for leadership
• Flexibility, creativity and resilience

Teaching approaches will include guest lecturers, seminars, workshops, guided self-study.

At the end of this module, student should be able to:

1. Demonstrate a working understanding of effective team working with others including service users, other professionals, support staff to achieve agreed mutual goals as a part of developing leadership skills.
2. Demonstrate an embodied understanding of leadership through a critical reflection of own values, personality and leadership development journey and practice.
3. Demonstrate an understanding of the need to apply a systematic approach to service evaluation and audit procedures.
4. Utilise a critical understanding of current theories and models for service improvement to develop a quality improvement project for a service experienced in placement 4.
5. Develop a personal plan for continuing leadership development in first job.

Two pieces of coursework will be utilised in this module:

Service Improvement Presentation
Students will develop a service improvement idea based on their experience in placement 2 and 3 and present a methodology for its implementation and evaluation. This assessment provides an opportunity to apply an understanding of service improvement to a real issue encountered in practice. This accounts for 40% of the module mark and assesses LO 3, 4. A formative opportunity will be provided to students to present their service improvement idea and receive appropriate feedback before the actual assessment is due.

Leadership Development Portfolio
This will be a 2000-word essay aimed at exploring individual reflection on leadership development and identified learning needs for continuous development in the next phase of career. This will account for 60% of module marks and assess LO1,2,5. A formative opportunity will be provided to students to present the plan of their portfolio and receive appropriate feedback before the actual assessment is due.

Electronic Reading list:
https://rl.talis.com/3/londonmet/lists/F05C8E19-5A80-C718-DB56-0A6FD10D49F2.html

1. Haber, David (2013). Health Promotion and Aging: Practical Applications for Health Professionals, Sixth Edition, Springer Publishing Company,
2. Higgs, J. Clinical Reasoning in the Health Professions e-book J Higgs, MA Jones, S Loftus and N Christensen Elsevier 2008
3. Rogers, M. Communities of Practice for Systems Leadership, Myron Rogers KSS LLA NHS Leadership Academy
4. Snelling, Anastasia M. (2014). Introduction to Health Promotion, edited by John Wiley & Sons, Incorporated. 
5. Stephens, Christine. Health Promotion: A Psychosocial Approach. Maidenhead: Open: Mc Graw-Hill, 2008. Health Psychology.
6. Professionalism and Ethics in Medicine. Springer New York, 2015. Web.