module specification

SH7001 - Management of Health and Social Services (2017/18)

Module specification Module approved to run in 2017/18, but may be subject to modification
Module title Management of Health and Social Services
Module level Masters (07)
Credit rating for module 20
School School of Social Professions
Total study hours 200
164 hours Guided independent study
36 hours Scheduled learning & teaching activities
Assessment components
Type Weighting Qualifying mark Description
Coursework 100% 50 A 4000 words report
Running in 2017/18
Period Campus Day Time Module Leader
Spring semester North Wednesday Evening

Module summary

This module has been designed to enable students to reflect on their management knowledge, skills and experiences, set their own development goals and draw on a robust theoretical framework and practice skills set to address common management issues. Students will be able to analyse management approaches critically in respect of the quality of service delivery and staff performance and in the context of resource constraints.

Prior learning requirements


Module aims

The main aims are to:

• Explore issues in the management of health and social care services in the context of recent changes in organisational structures, management styles and service priorities
• Consider how the pursuit of quality and efficiency in service provision can best be managed, and contrast managerial, professional and client perspectives.
• Examine key concepts in people management and how these are affected by contemporary approaches to management
• Examine ethical issues arising from different managerial approaches, including accountability.


Introduction to management theories across health and social care, Role of management in policy, Project planning and management, making and implementation of policies, Ethical considerations in management, Financing of services and budgeting , Managing change, How to manage quality, Management of human resources, Staff appraisal and performance management and personal development

Learning and teaching

The learning and teaching strategy will consist of a structured programme of some formal lectures, workshops, seminars and student-led discussions of set material and students’ own experiences. The module will include a variety of ways for students to explore management theories, policies and concepts using activities to deepen their understanding towards meeting the learning outcomes and their personal development goals. They include: interactive workshops based on problem solving and analysis of live issues and real cases, personal study, private reading, reflective writing and thinking in advance of class attendance, case studies, critical incidents, role play and small group work, video clips, formal lectures and personal reflection. Keeping a reflective diary for this module is useful.

The module will be using WebLearn - guidance will be given during the module about how to best use this. It is designed to support students’ learning providing access to wider reading and resources to help to prepare for each session e.g. websites, policy documents and articles and or to revise and deepen knowledge after sessions e.g. lecture notes. Students are encouraged to use other learning resources such as the Library and the CELT as well as WebLearn.

Learning outcomes

1. Evaluate the various theoretical approaches to management in health and social care settings
2. Evaluate the organisational and managerial context as it relates to the delivery of health and social services
3. Analyse the effects of different management approaches and contexts on patient/client services, and on job satisfaction for staff
4. Apply ethical considerations in decisions relating to the welfare of individuals, groups and populations

Assessment strategy

The assesment strategy includes formative and summative methods throughout the module and is aligned with the learning and teaching methods. The strategy is designed to build students’ knowledge and skills to be able to address a multidimensional case study which students may choose or construct and it is addresed in a single report. The report will require students to discuss and apply theory through their analysis of the case study and reach appropriate management reommendations to bring about improvements. The report will provide summative feedback at the end of the course.


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