module specification

SW4006 - Communication, Skills and Values in Social Work (2018/19)

Module specification Module approved to run in 2018/19
Module title Communication, Skills and Values in Social Work
Module level Certificate (04)
Credit rating for module 30
School School of Social Professions
Total study hours 300
90 hours Scheduled learning & teaching activities
40 hours Assessment Preparation / Delivery
170 hours Guided independent study
Assessment components
Type Weighting Qualifying mark Description
Coursework 50%   Group Presentation and Individual Case Study
Coursework 50%   Reflective Log
Running in 2018/19
Period Campus Day Time Module Leader
Year North Thursday Afternoon

Module summary

This module provides opportunities for students to:
• Develop practice skills in an environment that is risk-free for service users and students.
• Develop abilities, skills and understanding of the generic role of a social worker to achieve readiness for practice across a range of different service user groups.
• Develop basic communication skills in-line with the Readiness for Practice criteria and PCF domains


• Communication skills and application to practice in relation to range of service user groups.  L.O 3, 4
• Understanding of reflection, reflective practice and anti-oppressive practice  L.O 1, 2
• Practice knowledge and skills including engagement, information  
gathering, investigation, authenticity, active listening, self-awareness, use of self, interviewing & questioning skills, managing  conflict & confrontation, the use of assertiveness, report writing,       presentation and recording skills L.O 2, 3, 4
• Knowledge of the HCPC Social Work Standards of Proficiency, British Association of Social Workers (BASW) Capabilities Framework and the BASW Code of Ethics and understanding of professional accountability and the duty to report   concerns  L.O  1, 2 , 3
• Use of supervision in practice and understanding of continual professional development.  L.O 1, 2, 3, 4

Balance of independent study and scheduled teaching activity

The learning and teaching methods on this module will include the following approaches: 
• Interactive skills-based workshops: collaborative experiential learning
• Small group and peer learning and reflection on feedback
• Experiential role plays
• Case-study analysis and problem-based learning
• Personal reflection and reflective writing
• Preparation for supervision and direct practice
• Weblearn, video materials & other online educational content
• The module will include service user, carer and practitioner contributions 
The use of these approaches will be complemented by students’ active engagement with the  learning process as they identify their own learning needs. Students will be encouraged to     engage meaningfully with these strategies through personal reflection and reflective writing,   use of Weblearn, visual materials and other online educational content. Students will be         expected to access educational resources independently and also to work with peers outside of the formal teaching contact hours. 
These methods will be underpinned by an understanding of social work values, anti-discriminatory and anti-oppressive practice, which will be integrated throughout the module.

Learning outcomes

On successful completion of the module students will be able to:
1. Demonstrate an understanding and awareness of social work values, anti-discriminatory and anti-oppressive practice, knowledge and skills to permit progression to their first practice learning placement.
2. Demonstrate a comprehensive understanding and an awareness of the social work context and social work practice, including legislative context.
3. Develop an understanding of professional boundaries and the social work role.
4. Demonstrate an ability to learn from service users and carers

Assessment strategy

Portfolio consisting of two elements to the summative assessment for this module.  Students must pass both assessments and fully engage in each element to be eligible for first placement.  The two elements are:

1. Group Presentation and Individual Case Study:
Students will be required to conduct a group presentation which is followed by a written individual case study(1,500 words)

2. Reflective Log (1,500 words)
Students will observe the practice scenario for (15 minutes) in class and will be given three days in which to write a reflective log.

It is also important that the students adhere to the HCPC student code of conduct and ethics and use it to guide their professional conduct at all times whilst on this programme.


Core Textbooks:
Davies, K. and Jones, R. (eds.) (2015) Skills for social work practice. Basingstoke: Palgrave Macmillan. 

Other Text:
Moss, B. (2015) Communication skills in health and social care. London: SAGE Publications
Parrott, L. (2014) Values and ethics in social work practice. London: SAGE Publications.

Journals :
The British Journal of Social Work.
Children and Families Journal of Social Work
Journal of Adult Protection

British Association of Social Workers - is the largest association representing social work and social workers in the UK and is now the guardians of the Professional Capabilities Framework (PCF).