module specification

SW7055 - Communication, Skills and Values in Social Work (2018/19)

Module specification Module approved to run in 2018/19
Module title Communication, Skills and Values in Social Work
Module level Masters (07)
Credit rating for module 10
School School of Social Professions
Total study hours 300
40 hours Assessment Preparation / Delivery
200 hours Guided independent study
60 hours Scheduled learning & teaching activities
Assessment components
Type Weighting Qualifying mark Description
Coursework 50%   Group Presentation and Individual Case Study
Coursework 50%   Reflective Log
Running in 2018/19
Period Campus Day Time Module Leader
Autumn semester North Thursday Morning
Autumn semester North Friday Morning

Module summary

This module provides opportunities for students to:
• Develop practice skills in an environment that is risk-free for service users and students.
• Develop abilities, skills and understanding of the generic role of a social worker to achieve readiness for practice across a range of different service user groups
• Develop basic communication skills in-line with the Readiness for Practice criteria and PCF domain.


• Understanding of reflection, reflective practice and anti-oppressive practice.  LO 1,2

• Communication skills and application to practice in relation to a range of service user groups.  LO 3,4

• Practice knowledge and skills including engagement, information gathering, investigation, authenticity, active listening, self-awareness, use of self, interviewing and questioning skills, managing conflict and confrontation, the use of assertiveness, report writing, presentation and recording skills. LO 2,3,4

• Knowledge of the HCPC Social Work Standards of proficiency, British Association of Social Workers (BASW) Capabilities Framework and the BASW Code of Ethics and understanding of professional accountability and the duty to report concerns.  LO 1,2,3

• Use of supervision in practice and understanding of continual professional development.  LO 1,2,3,4

Balance of independent study and scheduled teaching activity

The learning and teaching methods on this module will include the following approaches: 
• Interactive skills-based workshops: collaborative experiential learning
• Small group and peer learning and reflection on feedback
• Experiential role plays
• Case-study analysis and problem-based learning
• Personal reflection and reflective writing
• Preparation for supervision and direct practice
• Weblearn, video materials & other online educational content
• The module will include service user, carer and practitioner contributions
The use of these approaches will be complemented by students’ active engagement with the learning process as they identify their own learning needs. Students will be encouraged to engage meaningfully with these strategies through personal reflection and reflective writing, use of WebLearn, visual materials and other online educational content.  Resources for example, reflective learning logs will be made available to students on Weblearn.   Students will be expected        to access educational resources independently and also to work with peers outside of the formal teaching contact hours.                                                                           . 
Personal and Professional Development Plan (PPDP) is an opportunity for the student to identify their overall professional goals related to the PCF and the HCPC’s Standard of Conduct and Ethics and students will also be encouraged to develop individual (PPDP). 
These methods will be underpinned by an understanding of social work values, anti-discriminatory and anti-oppressive practice, which will be integrated throughout the module.

Learning outcomes

On successful completion of the module students will be able to:
1. Critically demonstrate an understanding and awareness of social work values, anti-discriminatory and anti-oppressive practice, knowledge and skills to permit progression to their first practice learning placement.
2. Demonstrate a critical and comprehensive understanding and an awareness of the social work context and social work practice, including legislative context.
3. Develop a critical understanding of professional boundaries and the social work role.
4. Critically demonstrate an ability to learn from service users and carers

Assessment strategy

Portfolio consisting of two elements to the summative assessment for this module.  Students must pass both assessments and fully engage in each element to be eligible for first placement.  The two elements are:

1. Group Presentation and Individual Case Study:
            Students will be required to conduct a group presentation which is followed by a written individual case study(1,500 words)  LO 1,2,3,4

2. Reflective Log (1,500 words)
Students will observe the practice scenario for (15 minutes) in class and will be given three days in which to write a reflective log.  LO 1,2,3,4

It is also important that the students adhere to the HCPC student code of conduct and ethics and use it to guide their professional conduct at all times whilst on this programme


Core Textbooks:
Davies, K. and Jones, R. (eds.) (2015) Skills for social work practice. Basingstoke Palgrave McMillian
Other Text:
Moss, B. (2015) Communication skills in health and social care. London: SAGE Publications
Parrott, L. (2014) Values and ethics in social work practice. London: SAGE Publications.

The British Journal of Social Work.
Children and Families Journal of Social Work
Journal of Adult Protection

British Association of Social Workers - is the largest association representing social work and social workers in the UK and is now the guardians of the Professional Capabilities Framework (PCF).