module specification

SW4006 - Communication, Skills and Values in Social Work (2020/21)

Module specification Module approved to run in 2020/21
Module title Communication, Skills and Values in Social Work
Module level Certificate (04)
Credit rating for module 30
School School of Social Professions
Total study hours 300
90 hours Scheduled learning & teaching activities
40 hours Assessment Preparation / Delivery
170 hours Guided independent study
Assessment components
Type Weighting Qualifying mark Description
Coursework 50% 40 Evaluation of Learning (2,000 words)
Coursework 50% 40 Placement application form
Running in 2020/21
Period Campus Day Time Module Leader
Year North Thursday Afternoon

Module summary

This module provides opportunities for students to:
• Develop practice skills in an environment that is risk-free for service users and students.
• Develop abilities, skills and understanding of the generic role of a social worker to achieve readiness for practice across a range of different service user groups.
• Develop basic communication skills in-line with the Readiness for Practice criteria and PCF domains

Prior learning requirements

This module must be passed before progressing to module SW5W02 – Practice Learning 1


• Communication skills and application to practice in relation to range of service user groups.  L.O 3, 4
• Understanding of reflection, reflective practice and anti-oppressive practice  L.O 1, 2
• Practice knowledge and skills including engagement, information  
gathering, investigation, authenticity, active listening, self-awareness, use of self, interviewing & questioning skills, managing  conflict & confrontation, the use of assertiveness, report writing,       presentation and recording skills L.O 2, 3, 4
• Knowledge of the HCPC Social Work Standards of Proficiency, British Association of Social Workers (BASW) Capabilities Framework and the BASW Code of Ethics and understanding of professional accountability and the duty to report   concerns  L.O  1, 2 , 3
• Use of supervision in practice and understanding of continual professional development.  L.O 1, 2, 3, 4

Balance of independent study and scheduled teaching activity

The learning and teaching methods on this module will include the following approaches: 
• Interactive skills-based workshops: collaborative experiential learning
• Small group and peer learning and reflection on feedback
• Experiential role plays
• Case-study analysis and problem-based learning
• Personal reflection and reflective writing
• Preparation for supervision and direct practice
• Weblearn, video materials & other online educational content
• The module will include service user, carer and practitioner contributions 
The use of these approaches will be complemented by students’ active engagement with the  learning process as they identify their own learning needs. Students will be encouraged to     engage meaningfully with these strategies through personal reflection and reflective writing,   use of Weblearn, visual materials and other online educational content. Students will be         expected to access educational resources independently and also to work with peers outside of the formal teaching contact hours. 
These methods will be underpinned by an understanding of social work values, anti-discriminatory and anti-oppressive practice, which will be integrated throughout the module.

Learning outcomes

On successful completion of the module students will be able to:
1. Demonstrate an understanding and awareness of social work values, anti-discriminatory and anti-oppressive practice, knowledge and skills to permit progression to their first practice learning placement.
2. Demonstrate a comprehensive understanding and an awareness of the social work context and social work practice, including legislative context.
3. Develop an understanding of professional boundaries and the social work role.
4. Demonstrate an ability to learn from service users and carers

Assessment strategy

This is a Prerequisite Module which all students must pass to progress to placement. Students will compile a Portfolio consisting of two Summative Assessment components. Students must pass all two Summative Assessment Components.

The two components are:

1. Summative Assessment - Component 1-
Reflection Evaluation of Learning (3,000 words) (50%)
The student is required to complete a two-thousand-word reflective evaluation on what they have learnt from the communication, skills and values module and demonstrate how they will take this learning into future practice – the first placement (demonstrating readiness for direct practice).

2. Summative Assessment - Component 2 -
Placement Application Form (50%)
The student is required to complete a placement application form that clearly details the students’ strengths and areas for further development. The application form is matched to the PCF and clearly identifies the students’ self-identified learning needs in relation to social work practice and their first placement. All students will have a prior formative attempt to complete the placement application form to the required standard but will make only one summative submission.


Core Textbooks:
Davies, K. and Jones, R. (eds.) (2015) Skills for social work practice. Basingstoke: Palgrave Macmillan. 

Other Text:
Moss, B. (2015) Communication skills in health and social care. London: SAGE Publications
Parrott, L. (2014) Values and ethics in social work practice. London: SAGE Publications.

Journals :
The British Journal of Social Work.
Children and Families Journal of Social Work
Journal of Adult Protection

British Association of Social Workers - is the largest association representing social work and social workers in the UK and is now the guardians of the Professional Capabilities Framework (PCF).